SMM panel support automation

Automate customer support on WhatsApp, Telegram, website chat and tickets

Connect your SMM panel to your customer channels. The bot verifies the account and order, sends the action to the right provider, and follows up until the result reaches the customer — no manual replies.

  • No coding
  • Arabic & English dashboard
  • From 100 EGP / month
Connected support flowReady
Your SMM panelOrders & customers
Bot engineVerify + route + follow up
WhatsAppTelegramWebsite chatTickets
ProviderGroup / admin / number

Connect your panel the way that fits it

Both options give you exactly the same features — pick based on your panel.

Direct

Admin API

If your panel has an Admin API key: add the URL and key and the bot starts right away.

No API needed

Shield — username & password

No API on your panel? The bot logs in with your admin account and runs the same actions.

Get started in five steps

From sign-up to your first automated request.

  1. Create an account and pick a planA single bot or a bundle — pay from inside the dashboard.
  2. Connect your panelWith an Admin API key or your admin username and password.
  3. Link WhatsApp and TelegramScan the QR once — the session is saved — and a BotFather token for Telegram.
  4. Set each provider’s routeProvider group, admin group, or their private number.
  5. Customers send, the bot finishesIt verifies, sends to the provider, and reports back to the customer.

Automate repetitive actions

The customer types the order ID and the action; the bot does the rest.

Speed up

Checks the order qualifies, sends it to the provider and follows up.

Cancel

Checks the status, sends the cancel request and tells the customer the result.

Refill

For drops: sends the refill to the provider and tracks it to completion.

Fake complete

Handles orders marked complete that were not actually delivered.

Account check

The username must exist on your panel and the order must be theirs.

Automatic follow-up

Messages the customer when the provider replies or the status changes.

13850 speed13850 cancel13850 refill

One support flow across all your channels

Same rules and replies on every channel — each channel is its own bot you start whenever you like.

WhatsApp

Your own number. Scan the QR once and the session survives restarts.

Telegram

A BotFather bot with buttons and replies you can edit.

Website chat

A widget in your site colours with one line of code — Arabic & English.

Tickets

Auto-replies to panel tickets, skips human-support tickets and never replies twice.

Follow everything from one place

Bot status, requests, providers, reports and alerts — in one dashboard, Arabic and English.

OverviewDemo data
4/4Bots running
128Requests today
3Rejected
OrderActionChannelStatus
#13850Speed upWhatsAppDone
#13842RefillTelegramAt provider
#13831CancelWebsite chatDone
#13827Speed upTicketsDone

Route every request to the right provider

Link each provider by its domain and choose where requests go — the provider’s reply returns to the customer automatically.

Provider groupA WhatsApp group with the provider
Admin groupYour team notifies the provider
Provider numberA direct private message
Router
Sent
Provider replied
Customer notified

Plus: map specific services to a provider, and a default destination for any request whose provider isn’t added.

Follow requests until the result is clear

The bot doesn’t just send — it watches what happens next.

Delayed orders

Alerts for services that run slower than usual.

Failed sends

Tracks orders that failed to reach the provider.

Manual orders

Alerts for manual orders that need attention.

Reports & alerts

Numbers by channel and action, and alerts the moment they happen.

Control every request before it runs

Clear rules protect your panel from wrong and duplicate requests.

Customer & order check

No action on an order that isn’t the customer’s.

Status rules

An action blocked for a status is refused with a clear message.

Duplicate protection

The same order and action is never sent twice.

Editable replies

Every message in Arabic and English, applied within seconds.

Isolated account

Your own bot copy, WhatsApp session and settings.

Instant notifications

When WhatsApp disconnects, a bot stops or your plan is about to end.

Simple, clear pricing

Monthly plans — cancel or renew any time.

Any single bot — 100 EGP / month

WhatsApp bot

100 EGP / month
  • WhatsApp bot for your customers
  • Speed-up, cancel, refill and fake-complete
  • Provider group routing
  • Editable replies, reports & alerts
Subscribe

Telegram bot

100 EGP / month
  • Telegram bot for your customers (BotFather token)
  • Same actions and checks
  • Editable buttons and replies
Subscribe

Website chat

100 EGP / month
  • Support widget on your site with one line of code
  • Your colors, site name and position
  • Arabic and English
Subscribe

Ticket bot

100 EGP / month
  • Auto-replies to your panel tickets
  • Skips human-support tickets
  • Never replies twice to the same ticket
Subscribe

Bundles — more bots, lower price

Bundle of 2 — WhatsApp + Website chat

180 EGP / month
  • WhatsApp bot + website chat
  • Save 20 EGP / month
Subscribe

Bundle of 3 — WhatsApp + Chat + Tickets

250 EGP / month
  • WhatsApp + website chat + tickets
  • Save 50 EGP / month
Subscribe

Full plan — 4 bots

300 EGP / month
  • WhatsApp + Telegram + Tickets + Website chat
  • Save 100 EGP / month
  • Priority support
Subscribe

Questions before you start

My panel has no Admin API — does it work?

Yes. Choose “Shield — username & password” and the bot logs in with your admin account to run the same actions.

Which actions does the bot handle?

Speed up, cancel, refill and fake complete — after verifying the customer and the order.

Do I scan the QR every time?

No. The WhatsApp session is saved and comes back by itself after any restart.

Can I edit the bot’s replies?

Yes, in Arabic and English, and changes apply within seconds without a restart.

How do I install the website chat?

Add your domain, pick the colours, and paste one line of code in your site header.

Is my data separate from other customers?

Yes. Each account has its own bot copy, settings and WhatsApp session, and your keys never return to the browser.

What happens when my plan ends?

The bots stop and your settings are kept; they start again as soon as you renew.

Start automating your panel support today

Create your account and connect your panel in minutes.

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