Swaqly Bot AI
The bot receives your customer tickets, understands the issue, checks the order, contacts the supplier, and replies to the client automatically — with zero human effort.
How does it work?
From the moment an issue arrives to the moment it is closed — the bot handles everything.
Customer opens ticket
Or sends a message on WhatsApp / Telegram — the bot receives it instantly.
Bot understands request
Reads the issue, identifies the order number, and validates ownership.
Order & warranty check
Validates order status and warranty period before any action.
Send to supplier
Routes to the correct supplier panel and opens a ticket there automatically.
Follow up response
Monitors until the supplier responds and documents the action in reports.
Reply & close
Replies to the client with the result and closes the ticket — zero human touch.
Available Bot Types
Each client picks only the channels they need — no paying for features you won't use.
WhatsApp Bot only
Ideal if your SMM panel primarily serves customers via WhatsApp.
- ✓Receive messages & execute commands
- ✓Customer identity verification
- ✓Multi-supplier connection
- ✓Smart auto-replies
Telegram Bot only
If you manage operations through Telegram — alerts + commands + follow-up.
- ✓Real-time admin alerts
- ✓Group command execution
- ✓Ticket follow-up
- ✓Reports & analytics
Ticket System
Full ticket automation inside your panel — from receive to close.
- ✓Panel ticket reception
- ✓Smart auto-reply
- ✓Supplier forwarding
- ✓Auto-close
Ticket To Ticket
Complete bridge between your client tickets and supplier tickets — most powerful setup.
- ✓Auto-forward to supplier
- ✓Response follow-up
- ✓Auto-reply to client
- ✓Full action log
Install only what you need
Not a full system purchase — a dedicated bot tailored to your panel and the channels you need.
WhatsApp Bot
The bot receives customer messages on WhatsApp inside groups. It verifies identity and order number, then executes commands directly: cancel, refill, check status, auto-reply — all without you opening anything.
Order this service →Telegram Bot
Full management via Telegram: instant admin alerts on failures or low balance, ticket follow-up, command execution directly from your group.
Order this service →Ticket Automation
The bot receives customer tickets from your SMM panel and replies automatically. It understands the issue, analyzes it, and routes it to the right section — without you even opening the ticket.
Order this service →Ticket To Ticket
Most powerful feature: the bot converts the client issue into a supplier ticket, follows up on the response, and automatically replies to the client — full loop, ticket to ticket.
Order this service →Smart Order Actions
Cancel, refill, speed up, refund, warranty checks — all executed based on order status and warranty period with zero manual touch.
Order this service →Client Dashboard
Private dashboard per client: manage the bot, view QR code, review reports, alerts, and bot messages — everything in one place.
Order this service →Before Bot vs After Bot
- ✗Manual reply to every ticket
- ✗Hours of customer wait
- ✗No time to sleep
- ✗Many human errors
- ✗Issues keep piling up
- ✓Instant automatic reply
- ✓Response in seconds
- ✓Bot runs while you sleep
- ✓Accurate execution, no errors
- ✓Every issue resolved automatically
Not auto replies — real command execution
The difference between a bot and a "we will review your request" message.
- ✓Validates the order belongs to the same customer before any action.
- ✓Checks order status and warranty period before refill or cancellation.
- ✓Routes the request to the right supplier instead of random forwarding.
- ✓Sends admin alerts for failed sends, low balance, or sensitive errors.
- ✓Tracks reports and analytics so you know delayed or problematic services.
- ✓Runs 24/7 without stopping — no one needs to wake up to reply.
Dedicated bot copy per client
The bot is installed and linked to each client account with a license serial based on the subscription duration.
Watch the bot in action on a real system
Short videos explaining the client dashboard, supplier connection, bot messages, reports, and execution.
Dashboard
Client dashboard, bot management, messages, reports, and alerts.
Receive customer messages and execute commands through groups.
Telegram
Command execution, alerts, and follow-up inside the bot system.
Ticket System
Client tickets, order check, supplier follow-up, and issue closing.
Frequently Asked Questions
Does the bot work with any SMM panel?
Yes, the bot adapts to any SMM panel — Child Panel, API, or custom panel. It connects to your ticket system and suppliers.
How long does setup take?
Usually 1–3 days depending on the number of channels and suppliers. After setup you get training and an activation serial.
Can I choose only specific channels?
Yes — you pick only the channels you need and pay for those. WhatsApp only, Telegram only, or everything together.
What happens if the bot encounters an error?
The bot sends an instant alert to admins via Telegram or WhatsApp, and logs the error in reports so you can track it.
Is there support after installation?
Yes, there is technical support via WhatsApp and Telegram, and the bot is continuously updated.
If your SMM panel is drowning in manual tickets
Start with one bot today — send your panel type and required channels and we will find the best setup.